The Heart Behind Hand to Heart Village
Our Story
Hand to Heart Village began with a simple truth: No family should face a child’s medical crisis alone.
Our founders, Jennifer and Daniel Hollis, know firsthand what it’s like to live in and out of hospitals, to sleep in waiting rooms or far from home, and to navigate the chaos of appointments, surgeries, and uncertainty while still trying to hold a family together. After years of long drives, hospital stays, financial strain, and emotional exhaustion, they knew something had to change – not just for their family but for others walking the same road.
What started as a vision to ease the burden on families like theirs became a mission to create a network of support that stretches across the country and eventually takes shape as a physical village, an actual place where families can rest, connect, and heal close to the care their child needs.

Hand to Heart Village is more than a nonprofit. It is a movement of compassion in action.
Born from Love. Built with Purpose.
We provide immediate, practical help such as gas cards, meal support, hotel stays, and advocacy, and we build deep relationships with families navigating the hardest moments of their lives. Every act of support is a brick in the foundation of the future village we are working to build.

We are here to catch families in freefall, to bring community where there has been isolation, and to remind every parent: you are not alone.
Our Mission
Hand to Heart Village supports families across the nation who are navigating complex medical journeys with their children. We accomplish this by providing travel, lodging, and meal assistance, along with personalized advocacy and care coordination.
Our Vision
We envision a future where families facing complex medical journeys have a welcoming place to stay, close to the care their children need. Hand to Heart Village is building a compassionate, nationwide network of family-centered Villages near major children’s hospitals, where comfort, support, and community come together so no family has to face a medical crisis alone.
Our Purpose
At Hand to Heart Village, we ease the overwhelming burdens families face when a child is in a medical crisis. We provide financial help for travel, lodging, and meals, along with compassionate support like family advocacy and sibling programs. Parents can then focus on their child’s healing. Our long-term vision is to create welcoming lodging villages near major hospitals, offering families a true home-away-from-home during difficult times.
Born from one family’s impossible journey.



We spent years living in major children’s hospitals with our medically fragile son. We slept in chairs, struggled through cross-state moves, juggled work and bills, and watched our daughter carry the heavy emotional weight of being “the sibling.”
We saw the gap: while hospitals cared for our child, no one was caring for our whole family.

Hand to Heart Village was born to change that — for every family.
Our Village Leadership
Our Board of Directors and Executive Team lead the way, but our true strength comes from the supporters, families, and volunteers who make this village come alive.


Meet Jenn, our Executive Director | Chair & Co-Founder ❤️💛💙
Jennifer Hollis is the Co Founder and Executive Director of Hand to Heart Village. Her leadership is shaped by lived experience, long term resilience, and a clear understanding of what families need when a child’s medical journey disrupts every part of life.
Jennifer studied Sociology with a minor in Marketing, where she focused on systems, community impact, and organizational turnaround. That foundation, combined with decades of leadership and real world problem solving, informs her practical, people centered approach to building sustainable programs and support systems.
Her path to founding Hand to Heart Village grew out of years spent navigating pediatric hospitals with her son, including multiple surgeries, extended inpatient stays, and the emotional and logistical strain placed on the entire family. During that time, Jennifer experienced firsthand how families are often left to manage housing, meals, travel, finances, and sibling support on their own while trying to remain present for their child’s care. Those gaps became the blueprint for the organization she would later build.
Jennifer’s leadership is also shaped by personal resilience. She has navigated long periods of financial hardship, single parenting during military deployments, and the ongoing demands of caring for a medically complex child. These experiences inform her deep empathy and her insistence that support must be practical, accessible, and rooted in dignity.
As Executive Director, Jennifer oversees program development, partnerships, and family advocacy. She is known for meeting people where they are, listening deeply, and creating systems that feel human rather than institutional. Her work reflects a core belief that guides Hand to Heart Village: when one child is in crisis, the entire family deserves care, stability, and support.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Executive Director CO-Founder | Board Chair


Meet Kate Strickland, our Executive Board Co-Chair ❤️💛💙
Kate brings more than two decades of dedication and leadership to the Hand to Heart Village board. For 21 years, she has served as the manager and lead researcher for the St. Jude clinic in Johnson City, Tennessee, where her work has centered on improving care, advancing research, and supporting families navigating some of the hardest moments of their lives. Her commitment to community extends beyond the clinic, with service on multiple boards including the Johnson City Schools Orchestra Guild, CASA of Northeast Tennessee, and the ETSU Institutional Review Board.
Kate’s passion for Hand to Heart Village is deeply personal. As the mother of a daughter born at 25 weeks who spent three months in the hospital, she understands firsthand the emotional, logistical, and practical needs of families facing long-term hospitalization. That experience shaped her heart for advocacy and fuels her belief that families deserve more than medical care; they deserve support, dignity, and a village around them.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Vice Chair


Meet Christina Polosky, Secretary ❤️💛💙
Major (Retired) Christina Helferich Polosky serves as Secretary on the Executive Board of Hand to Heart Village. She brings a depth of leadership, resilience, and lived experience shaped by more than eleven years of active duty service in the United States Army as a Transportation and Information Operations Officer.
Christina was medically retired in 2009 with a one hundred percent disability rating due to multiple physical and mental injuries and illnesses sustained during her service. Many of her conditions were later attributed to burn pit exposures during combat deployments to Kuwait and Iraq in 2003 with the 7th Transportation Group Forward, where she was awarded the Bronze Star, and to Bagram, Afghanistan in 2008 with CJTF 101 from the 101st Airborne Division Air Assault. During her deployment to Afghanistan, Christina became seriously ill and was MEDEVAC’d home several months into the mission.
Like many veterans, Christina carried wounds that were not immediately visible. Some injuries and experiences remained buried for years, unspoken and unreported, until very recently. After decades of living with unresolved trauma, she made the courageous decision to pursue healing through Post Traumatic Growth and several unconventional forms of art therapy. Her journey reflects not only survival, but transformation, self reclamation, and hope.
In addition to her military experience, Christina is the mother of a child with terminal medical needs. This reality gives her a deeply personal understanding of the emotional, logistical, and financial challenges faced by the families served by Hand to Heart Village. She knows this journey not only as a leader and advocate, but as a parent living it every day.
Christina brings compassion, integrity, and hard earned wisdom to her role on the board. Hand to Heart Village is honored to have her leadership, voice, and lived experience guiding the organization as we support families through their most difficult chapters. ❤️💛💙
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Secretary


Meet Daniel Hollis, Managing Director | Treasurer & Co-Founder❤️💛💙
The Co Founder and Managing Director of Hand to Heart Village and serves as Treasurer on the Executive Board. He brings disciplined leadership, operational strategy, and financial oversight shaped by decades of experience in high responsibility environments.
Daniel is a retired First Sergeant from the United States Army and served with the 1st Ranger Battalion during Operation Enduring Freedom. His military career instilled a deep commitment to accountability, preparation, and mission first leadership, values that continue to guide his work today.
As Managing Director, Daniel oversees financial management, compliance, and long term operational planning for Hand to Heart Village. He is responsible for building systems that support sustainable growth while ensuring resources are stewarded with integrity and transparency. His approach balances precision with practicality, ensuring the organization remains both mission driven and operationally sound.
Daniel’s leadership is also informed by lived experience as a parent navigating years of pediatric medical care for his son. He understands firsthand the logistical, emotional, and financial strain families face during extended medical journeys. This perspective drives his commitment to building an organization that provides real, dependable support when families need it most.
Hand to Heart Village is strengthened by Daniel’s steady presence, strategic thinking, and unwavering dedication to serving families with honor, responsibility, and care.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Managing Director Co-Founder | Treasurer
Board Members


Meet Jennifer Hernandez, ❤️💛💙
Jennifer has a rare gift for meeting people exactly where they are. With empathy, joy, and lived experience, she has a way of making others feel instantly at ease.
After more than two decades in the mortgage world, Jennifer stepped into a new chapter—one rooted in rebuilding, rediscovery, and finding purpose in helping people through life’s most meaningful moments.
Jennifer works in fine jewelry at Eric J. Loch Diamond Jewelers, where she guides families through engagements, anniversaries, celebrations, and everything in between. She’s known for her patience, her heart, and the way she makes every person feel truly seen and valued.
She also works part-time online with Herbal Face Food, alongside the VP of Partnerships, blending relationship-building, education, and genuine care. Whether she’s supporting customers or partners, her warmth and sincerity shine through.
Outside of work, Jennifer shows up online the same way she does in real life – real, welcoming, and always rooting for others. Her world revolves around her husband, her almost-15-year-old son (a proud junior firefighter), and their eleven rescue cats.
Jennifer brings her compassion, resilience, and steady presence to Hand to Heart Village. Her ability to listen deeply, create connection, and support families with genuine love makes her a true gift to our community.
We are so grateful to have Jennifer on our board – offering not just her experience, but her joy, empathy, and unwavering heart for people.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗


Meet Kayla Hollis, Director of Sibling & Family Support❤️💛💙
Kayla Hollis leads the Sibling Division at Hand to Heart Village with deep purpose and personal understanding. Her work is shaped by a lifelong connection to the medical world, not only as an advocate, but as a sibling who grew up navigating the emotional weight and quiet sacrifices that accompany a long-term medical journey.
Kayla began her education at the University of Oregon studying Human Physiology with the goal of working directly in hospitals alongside families facing medical trauma. Over time, she recognized that her personal experiences made it difficult to fully detach in clinical settings. The work hit too close to home. She chose instead to pursue a different path within healthcare, building a background in skin health and science that allows her to support families in a more holistic way. Her understanding of the body and wellness informs her belief that health extends beyond physical outcomes to include emotional safety, identity, and long-term mental well-being. This perspective uniquely positions Kayla to support siblings and families through healing and, if they choose, empower them to one day give back to others walking similar paths.
Kayla is deeply committed to ensuring siblings are seen, supported, and valued. She believes siblings are not an afterthought, but an essential part of a family’s healing journey. She understands firsthand how medical crises can reshape childhood, strain emotional development, and leave lasting impacts on mental health. This personal connection fuels her dedication to building trauma informed programs that provide siblings with stability, validation, and space to process their experiences as their own, without guilt.
Through her leadership, the Sibling and Family Support programs at Hand to Heart Village are designed to address the emotional toll medical trauma places on the entire family. These programs offer resources and compassionate support that honor each family member’s experience. Kayla’s work reflects a core belief of the organization: healing is strongest when no one is left behind.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Director of Sibling & Family Support


Meet Marlene Menendez, ❤️💛💙
BIO Pending ……….
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗


Meet Kim Murphy, ❤️💛💙
Kim is the rockstar Online Business Manager who brings both strategy and soul to the Hand to Heart Village Board of Directors. She’s here to champion the moms and families who are basically pulling off superhero moves—holding their kids above water even when they’re chest-deep themselves.
With her lived experience as a caregiver to her son with Type 1 diabetes and her knack for turning chaos into calm, Kim makes sure Hand to Heart Village isn’t just a support network—it’s a place where families can catch their breath and know they’re not alone.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗


Meet Jamie Nolan,❤️💛💙
Jaime Nolan is a life and business coach, entrepreneur, and mother of three whose personal journey deeply informs her commitment to supporting families navigating complex care. As the parent of a 20-year-old daughter with autism, Caroline, and her siblings Katie (19) and Maggie (17), Jaime has spent decades learning firsthand the emotional, logistical, and financial realities that long-term therapy and specialized care place on an entire family—not just the child.
Her lived experience gives her a unique understanding of how support systems often fall short, and how the strain of ongoing medical, developmental, and behavioral needs can shape a family’s wellbeing. Through her work as a coach, Jaime has also witnessed how these same challenges impact the lives and businesses of countless clients who are juggling caregiving, work, and the simple need for a moment to breathe.
Jaime brings this dual perspective—personal and professional—to the Hand to Heart Village board. She is committed to advancing a model of care that honors the whole family, the whole journey, and the unseen weight that so many parents and siblings carry.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Jamie Nolan Coaching


Meet Barbara Oliver, ❤️💛💙
Barbara Oliver serves on the Board of Directors at Hand to Heart Village, bringing a deep sense of compassion, family centered care, and lived wisdom to the organization. She has spent her life showing up for others in meaningful ways, offering steady support during moments that require patience, understanding, and heart.
Barbara has a unique perspective on the impact medical crises have on entire families across generations. Her belief in the importance of presence, emotional safety, and practical support aligns closely with the mission of Hand to Heart Village to care for the whole family, not just the patient.
As a board member, Barbara is committed to ensuring families feel seen, supported, and surrounded by care during some of the most challenging chapters of their lives. Her calm presence and deep empathy help anchor the organization in its core values of compassion, integrity, and connection.
Hand to Heart Village is grateful for Barbara’s voice, guidance, and unwavering commitment to building a village where no family has to walk through medical crisis alone.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗


Meet Scott Rothwell, Construction Specialist for HTHV❤️💛💙
Scott Rothwell is the Founder and President of Rothwell Construction LLC, a Service Disabled Veteran Owned Small Business specializing in commercial and federal construction throughout New England. With more than a decade of hands on experience in government contracting, healthcare facilities, specialty flooring, roofing, and high end residential construction, Scott brings a deep understanding of construction planning, execution, safety, and quality control.
As a United States Army veteran and professional firefighter, Scott is deeply committed to service, teamwork, and protecting the communities he serves. He has led construction projects for the Department of Veterans Affairs, Department of Defense, National Park Service, and a wide range of private clients. His expertise includes design build delivery, complex renovations, infection control construction, project scheduling, and owner’s project management.
Scott’s leadership philosophy centers on integrity, clear communication, and leaving every environment better than he found it. His work is known for meticulous attention to detail, durable solutions, and a client first approach.
At Hand to Heart Village, Scott serves as the Construction Specialist on the Board of Directors, where he lends his expertise to support the development of safe, resilient, and meaningful spaces for families and veterans. His commitment to service, paired with his technical skill and steady leadership, makes him a trusted voice in guiding the organization’s long term vision.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Rothwell Construction


Meet Alison Yanni, ❤️💛💙
Alison C. Yanni, LMT, CST is a Miami based Craniosacral Therapist, Healing Facilitator, and author dedicated to supporting both physical healing and inner growth for individuals and the communities she serves. With more than eighteen years of experience in healing and trauma informed work, Alison specializes in trauma release, immune dysfunction and dis ease, prenatal and pediatric care, women’s health, and major life transitions.
Alison serves on the Board of Directors at Hand to Heart Village, where she supports the organization’s mission to expand access to compassionate, trauma informed care for families navigating medical crisis. She understands firsthand how critical support is during these moments, and how deeply meaningful care can ease both emotional and physical burden.
Her commitment is rooted in helping families feel supported not only financially, but personally, with care that honors the nervous system, emotional safety, and the human experience of medical trauma. Alison’s hope is that Hand to Heart Village continues to reach and profoundly impact as many families as possible during their most vulnerable chapters.
She is honored to serve on the board and is excited to help shape and grow a mission she believes will change lives. Hand to Heart Village is deeply grateful to have her expertise, compassion, and lived experience guiding the work we do for families.⭐🧩
We appreciate you so much, Kate!🤗
Wisdom of the body

